Sensitive data, such as messages, contacts and billing, is split into ten categories. Each person in a workspace has a level for each one, and Geminel support needs the owner's approval.
See your own access
- In the app, open the launcher, press Settings, then Privacy & access.
- Under Your access, Changes says whether you Can edit or are View only. Each category below shows No access, Can read or Can manage.
If a screen belongs to a category you have no access to, it says You don't have access to that category and offers a button to ask the owner.
Ask for more
- Press Ask for more, or Ask on a category row.
- In Ask for access, tick the categories and choose Can read or Can manage. Add A note (optional) to say why.
- Press Send request. The owner decides, and you are told when they answer.
Decide as the owner
Only the owner decides.
- A teammate's request. Open it under Requests. Press Approve, Narrow to give less than was asked, or Deny.
- Geminel support's request. It shows on Home in the console. Press Review, then Approve, Approve less or Deny. Nothing opens until you approve.
- Set a person's access. Under People, open the person and press Change access. Pick a Preset, or set each category yourself. Can export the whole workspace is a separate switch.
The owner always has full access. The payer's billing access is not changed here.
See and limit Geminel's access
Under Geminel access, the owner sees any open access, with Revoke now. Under Rules, two switches control it: Let Geminel support ask for access and Tell me each time Geminel opens my workspace. For who opened what, press Who opened what to reach the Access log.
Good to know
- Geminel support can't read your messages or files without your approval. The one exception is an emergency, such as a security problem. Only a Geminel general administrator can open it, you are told at once, and it shows in your access log.
- Under People, a line may say that everyone keeps full access for now. Your settings then apply once Geminel turns member access on for the workspace. If you are not sure whether it is on for you, ask us with Help and feedback.
- Invited people start from the Access in the app you choose. See Invite people to a workspace.
- To download a copy of your data, see Export your data.