How can we help?
Step-by-step guides for every part of Geminel, in plain words.
Start here
- How Geminel works: workspaces, the app and the consoleGeminel has a console for your account and an app for each workspace. See what lives where and how to move between them.
- Find your way: Home, the dock and the launcherThe app has a dock for the four screens you use most and a launcher for everything else. Learn where things are and how to search.
- Sign in, your profile and your languageLog in, reset a password, choose the language of your emails, turn on two-step verification and confirm your email.
- Taking part in the betaWhat the beta program gives you, what it asks in return and how it ends. The Beta Program Agreement has the full terms.
- Create another workspaceMake a new workspace for a brand of your own or for someone else's. You become its owner and payer.
Browse by topic
Getting started
What Geminel is and how to find your way around.
- How Geminel works: workspaces, the app and the console
- Find your way: Home, the dock and the launcher
- Sign in, your profile and your language
- Taking part in the beta
4 guides
Workspaces and team
Create and switch workspaces, invite people, and see who manages what.
- Create another workspace
- Switch between workspaces
- Invite people to a workspace
- Owner and payer: who manages what
- Delete a workspace or your account
- Who can see sensitive data
6 guides
Social accounts
Connect the pages and accounts Geminel publishes to.
3 guides
Brand and knowledge
Tell Geminel who you are, how you sound and what you know.
- Your brand profile: who you talk to and how you sound
- Your brand kit: logo, colours, fonts and end card
- Publish in more than one language
- What Geminel knows about your business, and how to add to it
- Ask your knowledge base
5 guides
Media library
Add, find and organise your photos and videos.
- Add photos and videos to the library
- Find your media, and how folders are kept
- Storage: what counts and how it is billed
- Import from Google Photos
- Transcripts of your clips
5 guides
Ideas and planning
Get ideas and plan your week in the calendar.
3 guides
Posts and publishing
Create, approve, schedule and publish posts.
- Create a photo, carousel or text post
- Write captions with AI
- Choose where a post goes
- Approve, schedule and publish
- The "Generated with AI" label
5 guides
Videos
Make a video from your footage, step by step.
- Make a video: formats and the steps
- Add your footage: what this video needs
- Review the script, or bring your own
- Check the voice and choose voices
- Edit a video
- Review a video and its checks
- Your video team: direction, variety and what it learns
- Photo, carousel and story sets made by the team
8 guides
Comments and messages
Answer your audience and see what runs automatically.
- Answer comments and messages
- Automatic replies and welcome messages: what runs, and approving them
- Notifications
3 guides
Autonomy and agents
Decide where Geminel stops for you.
- Autonomy: where Geminel stops for you
- See your agents and how they work together
- Which AI models your workspace uses
- What Geminel remembers
- Ask the assistant
5 guides
Analytics
See how your posts perform.
1 guide
Credits and billing
Pay as you go and see what things cost.
3 guides
Help and privacy
Get help and manage your data.
2 guides
Can't find it? Write to us or use “Help and feedback” in the app.